We're here to help

Whether you need help setting up your family circle or have questions about our AI transcription, our team is ready to support your storytelling journey.

Reach out directly

We typically respond to all inquiries within one business day. Your family's memories are our priority.

support@westory.ai

Headquarters

Cupertino, CA 95014

Office Hours

Mon - Fri: 9:00 AM - 5:00 PM PST

Privacy Guaranteed

Messages sent through this form are handled with strict confidentiality. We never share your personal information or family data.

Frequently Asked Questions

Is it safe for my family?

Yes. WeStory is a closed network. Your stories are only accessible to people you explicitly invite. We don't use algorithms to push content or sell your personal moments to advertisers.

Can I invite non-tech family?

Absolutely. We designed our interface to be simple. Family members only need to click a link to start watching or recording—no complex setup required.

How does the AI work?

Our AI transcribes your audio and video files so you can search through memories as easily as searching a document. It captures the heart of the story while doing the heavy lifting of typing.

What about long-term access?

We offer data export options so you can download your transcribed stories and raw media at any time. Your legacy is always yours to keep.

Ready to start your first story?

Get Started for Free